Privacy Policy

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Shelby Operations Partners LLC (“Shelby Operations Partners,” “SOP,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit shelbyops.com (the “Website”), contact us, or otherwise interact with us through the Website.

We may collect information that you voluntarily provide when you submit a contact form, email us, or otherwise communicate with us. This information may include:

• Your name
• Email address
• Telephone number
• Company or organization
• Job title
• The contents of your message
• Other information you choose to provide

Please do not submit Social Security numbers, account numbers, passwords, financial records, protected health information, or other sensitive or confidential information through the Website or its contact forms.

When you visit the Website, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring and exit pages
• Pages viewed and links selected
• Approximate geographic location
• Date, time, and duration of visits
• Cookie and similar technology information

This information is generally used to operate, secure, maintain, and understand use of the Website.

We may use information collected through the Website to:

• Respond to inquiries and requests
• Communicate with prospective and existing clients
• Provide information about our capabilities and services
• Evaluate potential business relationships
• Operate, maintain, and improve the Website
• Understand Website usage and performance
• Protect the Website, our business, and others from fraud, misuse, or security threats
• Comply with legal, regulatory, or contractual obligations
• Establish, exercise, or defend legal claims
• Carry out other purposes disclosed when information is collected

We do not use information submitted through the Website to make automated decisions that produce legal or similarly significant effects.

The Website and its service providers may use cookies and similar technologies to support Website functionality, remember visitor preferences, measure Website activity, and improve performance.

Some cookies are necessary for the Website to operate. Other cookies, including analytics or advertising cookies, may be optional. Where available, visitors may use the Website’s cookie banner to accept, reject, or manage nonessential cookies.

You may also adjust cookie settings through your browser. Disabling cookies may affect the availability or operation of certain Website features.

We may disclose information in the following circumstances:

We may provide information to vendors that help us operate our business and Website, including website-hosting, analytics, security, email, communications, and professional-service providers. These providers are authorized to process information only as necessary to perform services for us or as otherwise permitted by law.

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our agreements or protect our legal rights
• Investigate fraud, misuse, or security concerns
• Protect the rights, property, or safety of Shelby Operations Partners, our clients, Website visitors, or others

Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable confidentiality and legal requirements.

We may disclose information when you direct us to do so, consent to the disclosure, or when the disclosure is otherwise described at the time information is collected.

Shelby Operations Partners does not sell personal information for monetary consideration.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable obligations.

Retention periods may vary depending on the nature of the information, the reason it was collected, and applicable legal or contractual requirements.

We use reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, use, alteration, or disclosure.

However, no website, email transmission, electronic storage system, or method of transmitting information over the internet is completely secure. We cannot guarantee the absolute security of information submitted through the Website.

Please do not use the Website or ordinary email to transmit sensitive financial, account, identity, or other confidential information.

Depending on where you reside and applicable law, you may have the right to request that we:

• Confirm whether we process your personal information
• Provide access to certain personal information
• Correct inaccurate information
• Delete certain information
• Restrict or object to certain processing
• Provide a portable copy of certain information
• Withdraw consent when processing is based on consent

These rights may be subject to legal exceptions and verification requirements.

To submit a privacy request, contact us at shelbyteam@shelbyops.com. Please include sufficient information for us to understand and respond to your request. We may need to verify your identity before completing it.

We will not discriminate against you for exercising an applicable privacy right.

If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), and other applicable California privacy laws.

Subject to applicable law and certain exceptions, California residents may have the right to:

• Know and Access. Request information about the categories and specific pieces of personal information we have collected about you, the sources from which the information was collected, the purposes for which it is used, and the categories of third parties to whom it may be disclosed.
• Delete. Request deletion of certain personal information we have collected about you, subject to applicable legal and regulatory exceptions.
• Correct. Request correction of inaccurate personal information that we maintain about you.
• Opt Out of Sale or Sharing. Request that we not sell or share your personal information, as those terms are defined under applicable California law.
• Limit the Use of Sensitive Personal Information. Where applicable, request that we limit certain uses or disclosures of sensitive personal information.
• Non-Discrimination. Exercise your applicable privacy rights without receiving discriminatory treatment.

To exercise any applicable California privacy rights, please contact us using the contact information provided in this Privacy Policy. We may need to verify your identity before processing certain requests. You may also designate an authorized agent to submit a request on your behalf, subject to applicable verification requirements.

Certain information may be exempt from these rights under applicable law. For example, we may retain information where necessary to comply with legal or regulatory obligations, protect our rights, prevent fraud or security incidents, or for other purposes permitted by law.

The Website may contain links to third-party websites or platforms, including LinkedIn. Selecting one of these links may allow the third party to collect or receive information about you.

Shelby Operations Partners does not control and is not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their privacy policies before providing information.

Shelby Operations Partners is based in the United States. If you access the Website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws of your jurisdiction.

Shelby Operations Partners may update its Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

Questions, concerns, or requests concerning this Privacy Policy may be directed to:

Shelby Operations Partners LLC

shelbyteam@shelbyops.com